Contact the Claxon team to resolve any questions or requests you may have regarding your trip. Check our frequently asked questions, it is possible that they can be of great help to you.

What time is check in and check out at Claxon?

  • Check in is at 3pm and check out at 12pm. Early check in and late check out subject to availability.

What is the rate for children in Claxon?

  • In Claxon only children over 12 years old are admitted who pay the same rate as adults.

Pets Allowed?

  • They are not admitted.

Is there parking on the property?

  • Parking is free and on the street. We have a 24-hour custodian who watches over the safety of your vehicle.

Can I cancel my reservation for free and receive a full refund?

  • This will depend on the season and hotel availability. Check out our reservation policy to stay up to date.

What type of rooms does the hotel have?

  • We have three types of room: Classic, Superior and Junior Suite.

How can I get there from the airport?

We recommend you take a taxi. The journey takes around 25 min. We can coordinate your airport pickup in one of the beautiful classic cars that cruise the streets of Havana.

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Claxon will help you discover our wonderful city.